The hotel offers amenities for your comfortable stay and unforgettable experiences
Rooftop Relaxation
“The rooftop area with hamacs was incredibly cozy, providing a perfect spot for unwinding after a long day.” view full review
Perfect Breakfast
“The included breakfast offered a delightful selection of fresh fruit, coffee, and juices that made for a refreshing start to the day.” view full review
Inviting Common Areas
“The common areas of the hotel were beautifully decorated and welcoming, making it an excellent spot to relax and socialize.” view full review
Comfortable Stay
“Our room was impeccably clean and comfortable, with a well-functioning A/C that kept the atmosphere pleasant throughout our stay.” view full review
General
No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Security
Fire extinguishers
Key access
Services
Housekeeping
Tours/Ticket assistance
Dining
Outdoor dining area
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Public Bath
Shallow end
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Dressing area
Terrace
Garden furniture
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
Av 1 Boulevard Costero Entre Calle 12 Y 14 Mz13 Lt11 ,
Bacalar,
Mexico,
77930,
Quintana Roo
Map view
Av 1 Boulevard Costero Entre Calle 12 Y 14 Mz13 Lt11 ,
Bacalar,
Mexico,
77930,
Quintana Roo
City landmarks
Lake
Bacalar
660 m
Cenote de la Bruja
1.1
km
Church
Parroquia de San Joaquin
690 m
Mercado Municipal de Bacalar
1.1
km
General Angel Remigio Rosado
1.1
km
Av 1
Balneario Ecologico
1.2
km
Av 1
Natural Protected Area
1.2
km
interior
Bird Island "Bird Sanctuary" Bacalar
1.7
km
Lake
Los Aluxes Bacalar
1.7
km
avenida costera,lagunade bacalar
Cenote Esmeralda
2.5
km
Beach
Cocalitos
3.1
km
Bacalar
Cenote Cocalitos
3.3
km
Laguna Mariscal
3.3
km
Hwy 307 Km 34
Cenote Azul
3.6
km
South of Cancun near Chetumal
Lago Bacalar
4.7
km
Nearby
Museum
Fort San Felipe Bacalar
540 m
Lake Bacalar
200 m
77930 Bacalar
Canal Piratas
200 m
Calle 14 8
Balneario Municipal de Bacalar
120 m
Lake
Public swimming jetty
200 m
77930
Muelle Mirador Publico de Bacalar
500 m
love bacalar souvenirs
560 m
Restaurants
Selva
220 m
Calle 10 Entre 5 y 7
Mi Burrito Bacalar
230 m
Av. Costera Between 16 and 18
Barbanegra Bacalar
450 m
Avenida 5 Corner with Calle 16
Enamora
560 m
Calle 18 Avenida 5
Tierra Alma y Amor
490 m
Av. 5 # 664 Casi esquina con Calle 18
Pues Si Restaurante Omnivoro Responsable
570 m
Calle 20
Akira Ice Rolls
580 m
Avenida 5 Casi esq con Calle 20
La Sirena Bishi Bacalar
600 m
Calle 5 entre calle 18 y calle 20 colonia Centro
Mr. Taco
660 m
Calle 20 Between 5 and 3
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
lake view
helpful staff
noisy entrance
small dining portions
8.0/10
Great
Rooms
7.3
Location
8.5
Service
9.0
Dining
7.8
Guest reviews
8.0/10
based on 6 reviews
7.7
7.7/10 based on 2164 reviews
Ian
United Kingdom,
March
2024
8.0/10
My stay at the hotel was overall pleasant. The rooms were clean and equipped with 2 beds, making it convenient for luggage. However, being near the breakfast area on the ground floor made it a bit noisy. The service from the staff was exceptional, as they were welcoming, helpful, and went above and beyond to ensure I had a great stay. The location was ideal, close to various attractions and restaurants, although a bit small. The dining experience was enjoyable, offering a good start to the day. The hotel facilities were adequate for a comfortable stay.
Rooms
7.0
The rooms were clean but not particularly special. Being on the ground floor near the breakfast area made it a bit noisy, but having 2 beds was convenient for luggage.
Service
9.0
The staff was lovely, helpful, and welcoming, providing excellent service. They even assisted with laundry service and were very friendly and attentive.
Location
8.0
The hotel's location on the south side of town was convenient, within walking distance to the main square, fort, and restaurants. It offered scenic views from the rooftop and easy access to public areas.
Dining
8.0
The dining experience was enjoyable and provided a good selection for breakfast, including eggs, pancakes, and fruits. The food was yummy and satisfying.
Facilities
8.0
The hotel facilities met my expectations, providing a comfortable stay with necessary amenities.
William
United States,
December
2023
9.0/10
Our honeymoon stay at the hotel was a mix of great views over the lake and some noise from the entrance area until 11 pm, but the rooms were clean and modern. The staff was accommodating, especially when I was unwell, and the service was fantastic. The ideal location close to the lagoon and public areas made our experience memorable, despite minor noise disruptions.
Rooms
8.0
The rooms were clean and modern, with a lovely view over the lake despite some noise from the entrance area until 11 pm.
Service
9.0
The staff was very helpful and friendly, especially when I was unwell. The hotel staff made our honeymoon experience extra special.
Location
10.0
The perfect location close to the lagoon, shops, restaurants, and public swimming piers made it an ideal spot for our honeymoon.
Dining
9.0
The dining experience was exceptional with a variety of delicious dishes, including a local delicacy that was hard to find elsewhere.
Facilities
9.0
The facilities were great, ensuring our stay was comfortable and enjoyable.
lake view
noisy entrance
Kathy
United States,
July
2023
8.2/10
I had a wonderful stay at the hotel. The rooms were cozy but a bit tight for four people, lacking space for luggage, shelves, or hooks. However, the hotel's central location and balcony views were a highlight of my stay. The service was exceptional with genuinely helpful staff offering great recommendations. The proximity to key attractions was a major plus, although not directly on the lagoon, it was just minutes away. The dining experience was superb with a variety of delicious options. Overall, a great value for money with some room for improvement in room space.
Rooms
7.0
The rooms were on the smaller side but clean and comfortable.
Service
9.0
The staff were incredibly welcoming and went out of their way to make my stay memorable.
Location
8.0
The hotel's location was perfect, being close to the main square and other attractions whilst maintaining a peaceful ambiance.
Dining
9.0
The dining experience was exceptional with a variety of delicious options available.
Facilities
8.0
The hotel had great facilities that catered to all my needs during my stay.
Herman
United States,
June
2023
7.8/10
My stay at the hotel was a mixed experience. The rooms were very clean and well-kept, but the lack of space to move around was a bit inconvenient. The location was great for exploring the town on foot, although the noise from early morning and late-night activities outside was disruptive at times. The service was exceptional with the staff being incredibly friendly and helpful. The dining options provided a decent breakfast selection, but the noise from other guests gathering outside was a bit bothersome.
Rooms
7.0
The rooms were really clean and tidy, but the limited space to walk or put things was a downside.
Service
9.0
The staff were super friendly and went out of their way to ensure a great stay.
Location
8.0
I loved being able to walk to the main attractions and restaurants. However, the noise from outside gatherings was a bit disruptive.
Dining
7.0
Breakfast offered a nice variety including eggs, pancakes, and fruits, but the noise from the guests outside could affect the dining experience.
Facilities
8.0
The hotel provided the necessary facilities for a comfortable stay.
Margaret
United Kingdom,
May
2023
8.2/10
The hotel is situated in an amazing place with easy access to local dining options. The rooms are impeccably clean and super comfortable, though a bit tight for multiple guests without ample storage space. The service is extremely friendly and helpful despite some language limitations. The location is just a few blocks from the main square, offering a quiet and peaceful retreat. The dining options are satisfactory, with some unique local dishes available. The facilities provide everything needed for a cozy stay.
Rooms
8.0
The rooms are very clean and comfortable, though a bit tight for four persons without much space for luggage or belongings.
Service
9.0
The staff was really nice and helpful, making my stay enjoyable. Limited English was a minor challenge but didn't hinder the service.
Location
9.0
The location is just a few blocks from the main square, providing a peaceful setting close to the city center.
Dining
7.0
The dining experience was pretty good, with some unique local delicacies available to try, enhancing the overall experience.
Facilities
8.0
The facilities offer everything needed for a comfortable stay, making the overall experience pleasant.
Walter
United Kingdom,
April
2023
7.8/10
The hotel provided a basic room that was tidy and nicely prepared for our honeymoon. However, the room's location near the stairwell resulted in noise from people going to and from the terrace. Additionally, the small window facing the stairwell made the room dark with no view.
Rooms
7.0
The room was basic with not much space, but it was tidy and nicely prepared for our honeymoon.
Service
9.0
The service was very friendly and helpful without question. The staff were super helpful and friendly overall.
Location
8.0
The hotel's location was good, with easy walking distance to nice places to eat. It was also very close to the city center.
Dining
7.0
The dining experience was pretty good, with some tasty options to start the day.
Facilities
8.0
The hotel had a beautiful roof terrace and some nice dining options.
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